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Info For Clients
INTAKE GUIDELINES FOR IMMIGRANTS IN NEED OF REPRESENTATION
If you are in need of legal services, please call our office at (314) 371-4640. We do not accept walk-ins.
Our intake workers take calls from 9:00 a.m. until 4:00 p.m. Monday through Friday. However, ILSI receives a large volume of calls, so you may have to leave a message. In order to help us return your call, be sure to state your name and phone number 2 times in your message.
If you have received any papers from a court or government agency (like U.S.C.I.S. or I.C.E.), you should have them with you when you call.
The person you speak to at our office will first determine if you are eligible for services. You will be asked some questions about your income and
other personal information. If you don't qualify for assistance from our office, we will try to tell you right away.
All information you give us will be kept confidential.
What happens if you are eligible for our services?
You will usually be called back to schedule an in-office consultation with one of our attorneys about one week after your intake has been completed. If you do not have a phone, a call back time will be arranged.
What if we cannot accept your case?
We cannot accept every case. If we cannot help you with an immigration problem, we will do our best to provide you with the contact information of other immigration attorneys that may be able to assist you with your case.